Hi, I’m Jordi, the 18 year old founder of West Co The Label.

In high school, I faced challenges that knocked my confidence. But instead of letting it hold me back, I used it as motivation to uplift others. When I felt down, spending time outdoors, especially at the beach, helped me connect with nature and find peace.

That’s why I created West Co- to inspire people to embrace their journey, no matter the challenges.

With a love for travel and adventure, West Co embodies freedom and self-expression. I want everyone who wears it to feel empowered and confident- ready to take on the world just like I learned to do. 

West Co isn’t just a clothing brand- it’s a movement for community, positivity, and adventure. I aim to not just enter the fashion industry, but to transform it. 

Join me in redefining fashion- where confidence, adventure, and self expression come together. 

At West Co The Label, we believe that fashion should not only make you look good but should also give back to the planet. We are committed to creating high-quality, stylish clothing whilst giving back to the beautiful world around us. 

$1 of every order is donated to One Tree Planted 

One Tree Planted is a nonprofit organisation dedicated to global reforestation. They work to make it simple for individuals and businesses to give back to the environment by planting trees. With a mission to restore forests, create habitat for biodiversity, and make a positive social impact, they collaborate with local communities to ensure each tree planted makes a difference. Through our partnership, $1 from every order goes directly to One Tree Planted, contributing to these essential reforestation efforts.

We aim to empower individuals to make thoughtful choices, blending fashion with responsibility for a better future. 

Join us on our journey for a more stylish and responsible world!

ECO- FRIENDLY PACKAGING 

We believe that plastic pollution has a detrimental impact on the environment. That’s why we’ve chosen to use GREEN HOME COMPOSTABLE HEROPACK mailers for all our shipments. These mailers are 100% compostable, designed to break down in a home compost environment, leaving no harmful residue.

By choosing compostable packaging, we’re reducing waste and supporting a more sustainable future. We’re committed to ensuring that our products not only look great but are delivered in a way that reflects our values of environmental responsibility.

Additionally, we’ve partnered with HEAPS GOOD Packaging, using eco-friendly labels and recycled custom cards to ensure that every part of our packaging is environmentally friendly.

COMMUNITY INITIATIVES 

We believe in the power of community and the importance of giving back. Our founder Jordi, is deeply passionate about making a difference and frequently volunteers in various community projects. Whether its beach cleanups or supporting local initiatives, Jordi's commitment to creating a positive impact goes beyond fashion. 

We aim to build a community around empowerment and socials responsibility in Australia. By hosting events and volunteering efforts in the future, we hope to inspire others to join us in making the world a cleaner, more connected place. 

Stay tuned for updates on our upcoming community events and how you can get involved!

 

At West Co The Label, we want you to feel ready for every adventure with your purchase. We offer a 14 day return period from the date of your purchase. 

Simply return any unused and unwashed items in their original condition, with tags and packaging intact. Whether you’re exploring the coast or embracing everyday adventures, we’re here to ensure your experience with us is seamless.

Eligibility for a Return:

To be eligible for a return, the item must:

- Returned in the original condition: Be free of any makeup stains, tan, scented perfumes/deodorants, or pet hair.

- Not be marked as a final sale item.

To initiate a return, please reach out to our customer service team at enquiries.westcothelabel@gmail.com within 14 days of receiving your item. Unfortunately, West Co The Label cannot accept return requests beyond this timeframe. When contacting us, be sure to include your original order number, the name and style of the item(s) being returned, and the reason for the return.

Please note that you will be responsible for the shipping costs and must ship the item with secure tracked postage. 

Faulty Items:

If you believe you have received a faulty item, please contact us at enquiries.westcothelabel@gmail.com within 14 days of purchase, providing photographic evidence. We will gladly offer either a store credit or a replacement. Please note that we cannot accept claims made after the 14-day period, as it becomes challenging to determine the cause. If approved, we will provide a return label via email to facilitate the process.

Processing Your Return:

Once your return has been approved by West Co, please send the item back within 7 days to ensure a smooth return process. Items that are not received at our facility within 15 days of initiating your return will not be accepted.

After we receive and inspect your returned item(s), we will either issue store credit or process your requested exchange. For exchanges, we will cover the shipping cost of the new item.

PLEASE NOTE: The refunded store credit will NOT include the original shipping charges. ONLY the price/value of the product you are returning.

If you have any questions or need further assistance, feel free to contact us at enquiries.westcothelabel@gmail.com. We’re here to help!

If there is something wrong with your order or if you need further assistance, please don’t hesitate to contact us via our contact portal.